I want you to be ecstatic about your stones and crystals and to be able to enjoy what they bring to you and your space 100%! I personally fill each order and try my best to securely and safely pack each item you choose. However, I do understand things can happen in transit.
The items I offer are natural stones and crystals and as such, variations/natural inclusions & formations should be expected. However, if an item is delivered to you damaged, please send me pictures of the damaged pieces as well as a photo of the packaging. Most items are insured through the post office and claims can be filed.
If you are not satisfied with your purchase, please reach out to me within 5 days of receipt at email@example.com.
Thank you so much for your love of stones and crystals and for being a member of the Earth Energy Stones Community!
In love and light,